Highlights
- Meet and Greet: Chauffeur will be waiting with name card
- Avoid extra charges even if your ride time exceeds
- Track flight delays without paying waiting charges
- Get free Wi-Fi and a water bottle in your car
- Book our cabs around the clock
Description
Before Arrival:
Booking Confirmation:
Customers receive a confirmation email or SMS with booking details, including driver contact information, vehicle type, and pickup time.
Personalized Service:
Option to customize preferences such as car type, special requests (e.g., child seat, extra luggage), and preferred route.
Arrival at Mombasa Airport:
Meet and Greet:
A professional driver will greet customers at the arrivals area with a nameplate for easy identification.
Assistance with luggage and a warm welcome to ensure a smooth start to the journey.
Real-Time Flight Tracking:
The driver tracks flight status to accommodate any delays or early arrivals, ensuring timely pickup.
Comfortable Vehicle:
A clean, well-maintained vehicle, often equipped with amenities like air conditioning, comfortable seating, and ample space for luggage.
During the Transfer:
Smooth Ride:
A comfortable and efficient journey, with attention to customer comfort and safety.
Professional drivers adhere to traffic regulations and take the best routes to avoid delays.
Customer Preferences:
Option to control climate settings, music, or enjoy a quiet ride based on personal preferences.
Local Knowledge:
Drivers often provide helpful information about local landmarks, restaurants, or tips about Mombasa, enhancing the overall experience.
Arrival at Destination:
Assistance with Luggage:
Drivers assist with unloading luggage and ensure a smooth transition to the final destination.
Flexible Drop-Off Points:
Ability to drop off at various locations, including hotels, homes, or other destinations within Mombasa.
Customer Feedback:
Opportunity to provide feedback on the experience, ensuring that any issues or suggestions are addressed.
Includes
Meet and Greet
All tolls, parking fees, and taxes included
Waiting time of 90 minutes at the airport
English-speaking driver
Flight monitoring for delays or early arrivals
Air-conditioned vehicle
Excludes
Food
Gratuities
Important Information
- Provide pickup and drop-off addresses when booking. For airport pickups include flight number, arrival time, and destination address, and for city pickups include exact pickup address, pickup time, and airport terminal
Vehicle capacity: Sedan (1–3 passengers, up to 2 suitcases) and SUV (4 passengers, up to 4 suitcases). If you are traveling with extra or oversized luggage, please book a larger vehicle category
Incorrect or missing details may result in delays or no-show
Easy cancellation
Cancel up to 24 hours in advance for a full refund
